This Privacy Policy explains how Sertix collects, uses and protects personal data when you use our website, contact us or engage with our services.

Sertix provides technology-enabled statutory audit services to UK companies.

The website is operated by Sertix Group Limited, with its registered office at 86-90 Paul Street, London, EC2A 4NE, United Kingdom.

Contact: hello@sertix.co.uk

We may collect personal data you provide directly, including your name, email, company, job title, telephone number, company information, financial information and information submitted through forms or during an engagement.

We may also collect limited technical information when you use the website, including your IP address, browser and device information, pages visited, referral source, approximate location, and analytics data.

We use personal data to respond to enquiries, provide audit estimates, assess potential engagements, onboard clients, provide audit services, manage relationships, operate and improve our services, analyse website usage, and meet legal or regulatory obligations.

We do not sell personal data.

Where applicable under the UK GDPR, we process personal data on the basis of consent, legitimate interests, contractual necessity or legal obligation.

Our legitimate interests may include responding to enquiries, assessing potential engagements, managing client relationships, developing our services and operating our website.

Our website may use cookies and similar technologies to operate the site, understand usage and improve performance.

Where required by law, non-essential cookies will only be used with your consent. You can manage or withdraw cookie consent through the website’s cookie settings.

We may use third-party providers for website hosting, analytics, CRM, communications, email, scheduling, cloud infrastructure, payments and form processing.

These providers may process personal data on our behalf and are expected to handle that data appropriately and in accordance with applicable law.

Some service providers may process personal data outside the European Economic Area or the United Kingdom.

Where required, we rely on appropriate safeguards for international transfers, including adequacy decisions or approved contractual protections.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including providing audit services, managing engagements and business relationships, meeting legal or regulatory obligations and resolving disputes.

Audit-related information may be retained for periods required by applicable professional, legal or regulatory requirements.

Depending on where you are located, you may have rights to access, correct or delete your personal data, restrict processing, object to processing, withdraw consent, request portability, or lodge a complaint.

To exercise any of these rights, contact us at hello@sertix.co.uk. You may also have the right to lodge a complaint with the UK Information Commissioner’s Office.

We use reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or disclosure.

No online system is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the relevant update date.